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Enrichment

API

Description

Alert Enrichment V2.1

Define alert tags and enrichment maps that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans.

Alert Enrichment V2

Define alert tags and enrichment maps that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans.

Alert Enrichment V1 (Deprecating soon)

Define custom tags that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans.

Incident Tags

Assign tags to your incidents.

Incident Tags Definitions

Configure automatic tag rules.

Relevant Permissions

Roles with the following permission can access the related APIs and BigPanda Settings:

Role Name

Description

Alert Enrichment

View and use Alert Enrichments UI and API

Manage Environments

View, create, edit, and delete Environments in the UI and API, and view the incident tags environments contain. See Environment Permissions for more information.

Incident Enrichment

View, create, and edit Incident Tags in BigPanda Settings.

Permission access levels can be adjusted by selecting either View or Full Access. To learn more about how BigPanda's permissions work, see the Roles Management guide.

Authentication

All BigPanda APIs require Bearer Token Authorization in the call headers.

This API uses the User API Key type of Authorization token.

BigPanda recommends adding Authentication headers only in the secure tool you use to make API calls.

API rate limitations

To maintain quality of service, BigPanda APIs are limited to 5 requests per second. Additional requests will return a 429 response code and the request will need to be retried.

Alert Enrichment 1.0

The Enrichments API allows you to programmatically create custom tags that add contextual information to alerts. It supports the mapping enrichment technique, which creates custom tags by looking up values in a data mapping table.

New API version and additional functionality

The Alert Enrichments V2.1 API adds additional functionality and performance to Alert Enrichment API capabilities. When possible, BigPanda recommends leveraging the V2.1 API instead of the V2.0 functionality.

If you have previously configured API management of Alert Enrichment using the V1 or V2.0 API, you can update those processes to the new version by following the steps in the Migrating to Alert Enrichment V2.1 documentation.

No additional steps are necessary to configure a new API call using the V2.1 API.

Authentication

All BigPanda APIs require Bearer Token Authorization in the call headers.

This API uses the Org Token type of Authorization token.

BigPanda recommends adding Authentication headers only in the secure tool you use to make API calls.